All Systems Operational

Omni-channel Authentication Operational
Digital Banking Authentication - US Operational
Customer Authentication - US Operational
Customer Authentication - Africa Operational
Customer Authentication - Europe Operational
3DS & Payment Authentication Operational
3DS ACS - US Operational
3DS ACS - Europe Operational
3DS ACS - Africa Operational
3DS Server - All Regions Operational
Scan to Pay - South Africa Operational
Authentication Advisor Operational
Authentication Advisor – US Operational
Authentication Advisor – Europe Operational
Authentication Advisor – Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Maintenance: 3DS ACS US Jun 2, 2026 11:00-12:30 UTC

We will be performing infrastructure enhancements to our 3DS ACS production environment hosted in the US.

Scheduled Maintenance Window:
Tuesday, June 2 | 11:00 - 12:30 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.

Posted on May 19, 2026 - 21:36 UTC

Upcoming Maintenance: 3DS ACS Africa Jun 4, 2026 21:00-22:30 UTC

We will be performing infrastructure enhancements to our 3DS ACS production environment hosted in Africa.

Scheduled Maintenance Window:
Thursday, June 4 | 21:00 - 22:30 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.

Posted on May 19, 2026 - 21:40 UTC

Cell C | Maintenance | Sim Info Service Disruption | 7th June, 2026 Jun 7, 2026 20:30 - Jun 8, 2026 04:00 UTC

Please note that Cell C will be performing planned maintenance on their Sim Info service.

Scheduled Maintenance Window:
7th June 22:30 - 8th June 06:00 SAST

During this time, Cell C SIM Info Lookup services may be temporarily unavailable.

We will be closely monitoring the environment throughout the process.

Should you experience any irregularities after this maintenance window, please contact us immediately at support@entersekt.com.

Posted on May 12, 2026 - 11:53 UTC
May 26, 2026

No incidents reported today.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Resolved - This incident has been resolved.
May 19, 15:01 UTC
Investigating - Entersekt is observing reduced availability on the SIM Information integration path with Telkom. The upstream degradation is affecting our ability to retrieve SIM attributes such as age, swap status, and related information. Entersekt’s systems remain fully operational, and we are in contact with Telkom for further updates.

Impact: Authentication flows relying on SIM Information may experience elevated failure rates due to incomplete or unavailable upstream SIM data.

May 19, 13:59 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.