All Systems Operational

Omni-channel Authentication Operational
Digital Banking Authentication - US Operational
Customer Authentication - US Operational
Customer Authentication - Africa Operational
Customer Authentication - Europe Operational
3DS & Payment Authentication Operational
3DS ACS - US Operational
3DS ACS - Europe Operational
3DS ACS - Africa Operational
3DS Server - All Regions Operational
Scan to Pay - South Africa Operational
Authentication Advisor Operational
Authentication Advisor – US Operational
Authentication Advisor – Europe Operational
Authentication Advisor – Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Maintenance: 3DS ACS US Oct 1, 2026 09:00-11:00 UTC

We will be performing infrastructure enhancements to our 3DS ACS production environment hosted in the US.

Scheduled Maintenance Window:
Thursday, October 1 | 09:00 - 11:00 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.

Posted on Sep 21, 2026 - 14:04 UTC

Upcoming Maintenance: 3DS ACS Africa Oct 1, 2026 21:00-22:30 UTC

We will be performing routine infrastructure enhancements to our 3DS ACS production environment hosted in Africa.

Scheduled Maintenance Window:
Thursday, October 1 | 21:00 - 22:30 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.

Posted on Sep 18, 2026 - 17:26 UTC

HSM Vendor Scheduled Maintenance - October 1 Oct 1, 2026 23:00 - Oct 2, 2026 02:00 UTC

Please be informed that our HSM provider will be performing a planned network maintenance and HSM Firmware Upgrade at their EMEA-Frankfurt.

Minimal downtime is expected. Transaction processing may be affected while the activity is in progress.

Should you experience any irregularities after this maintenance window, please contact us immediately at support@entersekt.com.

Posted on Sep 25, 2026 - 01:49 UTC

Cell C | Maintenance | Sim Info Service Disruption | 15th Oct, 2026 Oct 15, 2026 21:00 - Oct 16, 2026 03:00 UTC

Please note that Cell C will be performing planned maintenance on their Sim Info service.

Scheduled Maintenance Window:
15th October 23:00 - 16th October 05:00 SAST

During this time, Cell C SIM Info Lookup services may be temporarily unavailable.

We will be closely monitoring the environment throughout the process.

Should you experience any irregularities after this maintenance window, please contact us immediately at support@entersekt.com.

Posted on Sep 25, 2026 - 11:21 UTC

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:00 UTC
Scheduled - Please note that Telkom will be performing planned maintenance on their Sim Info service.

Scheduled Maintenance Window:
Friday, September 22 | 21:00 - 01:00 UTC
During this time, Telkom SIM Info Lookup services may be temporarily unavailable.

We will be closely monitoring the environment throughout the process.

Should you experience any irregularities after this maintenance window, please contact us immediately at support@entersekt.com.

Sep 10, 15:03 UTC

Sep 22, 2026

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Completed - The scheduled maintenance has been completed.
Sep 17, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 UTC
Scheduled - We will be performing routine infrastructure enhancements to our 3DS ACS production environment hosted in Africa.

Scheduled Maintenance Window:
Thursday, September 17 | 21:00 - 22:30 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.

Sep 8, 18:30 UTC

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Completed - The scheduled maintenance has been completed.
Sep 15, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 10:00 UTC
Scheduled - We will be performing infrastructure enhancements to our 3DS ACS production environment hosted in the US.

Scheduled Maintenance Window:
Tuesday, September 15 | 10:00 - 11:30 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.

Sep 8, 18:36 UTC

Sep 14, 2026

Completed - No maintenance will be performed in Frankfurt during the previously scheduled window.

Our HSM provider will reschedule this maintenance for a future date and time. Once the new maintenance window has been confirmed, we will issue an updated notification.

Sep 14, 20:08 UTC
Scheduled - Please be informed that our HSM provider will be performing a planned network maintenance and HSM Firmware Upgrade at their EMEA-Frankfurt.

Minimal downtime is expected. Transaction processing may be affected while the activity is in progress.

Should you experience any irregularities after this maintenance window, please contact us immediately at support@entersekt.com.

Sep 3, 13:37 UTC

Sep 13, 2026

Completed - The scheduled maintenance has been completed.
Sep 13, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 23:30 UTC
Scheduled - Please note that Telkom will be performing planned maintenance on their Sim Info service.

Scheduled Maintenance Window:
12 September 2026 23h30 until 13 September 2026 02h30 SAST
During this time, Tekom SIM Info Lookup services may be temporarily unavailable.

We will be closely monitoring the environment throughout the process.

Should you experience any irregularities after this maintenance window, please contact us immediately at support@entersekt.com.

Sep 4, 09:30 UTC

Sep 12, 2026