All Systems Operational

Omni-channel Authentication Operational
Customer Authentication - US Operational
Customer Authentication - MEA Operational
Customer Authentication - Europe Operational
3DS & Payment Authentication Operational
3DS ACS - US Operational
3DS ACS - Europe Operational
3DS ACS - Africa Operational
3DS Server - All Regions Operational
Scan to Pay - South Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Issue on ACS US - 10July2025
Resolved - Based on investigation, we had experienced periodic HSM connectivity issues between 06:06 UTC to 06:38 UTC today due to maintenance activity on our HSM provider’s end.
Jul 10, 10:55 UTC
Investigating - We observed intermittent issues affecting 3D Secure (3DS) authentication flows for some transactions between 06:06 UTC to 06:38 UTC. Affected users may have experienced occasional failures when attempting authentication resulting in Auth error.

Our engineering team is actively investigating the root cause and monitoring system performance closely. We will provide updates here as more information becomes available.
Jul 10, 07:25 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Upcoming Maintenance: 3DS ACS - US Database Upgrade
Completed - The scheduled maintenance has been completed.
Jul 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 UTC
Scheduled - We will be performing a follow-up upgrade to the production database for 3DS ACS - US to complete changes that were not fully deployed during this morning’s update. While similar upgrades have been completed in past maintenance windows without any downtime, we are designating a formal maintenance window due to the higher-risk nature of this task.

Scheduled Maintenance Window:
Thursday, July 3 | 9:00 - 10:00 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.
Jun 18, 17:08 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

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