Entersekt Status

All Systems Operational

Omni-channel Authentication Operational

Digital Banking Authentication - US Operational

Customer Authentication - US Operational

Customer Authentication - Africa Operational

Customer Authentication - Europe Operational

3DS & Payment Authentication Operational

3DS ACS - US Operational

3DS ACS - Europe Operational

3DS ACS - Africa Operational

3DS Server - All Regions Operational

Scan to Pay - South Africa Operational

Authentication Advisor Operational

Authentication Advisor – US Operational

Authentication Advisor – Europe Operational

Authentication Advisor – Africa Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

Upcoming Maintenance: 3DS ACS US and Africa Production Environments

Completed - The scheduled maintenance has been completed.
Apr 9, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:00 UTC

Scheduled - We will be performing a planned infrastructure maintenance activity on our US and Africa production environments.

Scheduled Maintenance Window:
Thursday, April 09 | 21:00 - 22:00 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the maintenance window. If you experience any irregularities, please contact us at support@entersekt.com.
Apr 6, 15:08 UTC

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

Sim Info Service Disruption

Resolved - This incident has been resolved at 15:45 GMT+2.
Mar 30, 15:10 UTC

Investigating - Entersekt is observing reduced availability on the SIM Information integration path with Vodacom. The upstream degradation is affecting our ability to retrieve SIM attributes such as age, swap status, and related information. Entersekt’s systems remain fully operational, and we are in contact with Vodacom for further updates.

Impact: Authentication flows relying on SIM Information may experience elevated failure rates due to incomplete or unavailable upstream SIM data.
Mar 30, 13:46 UTC

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.