All Systems Operational

Omni-channel Authentication Operational
Digital Banking Authentication - US Operational
Customer Authentication - US Operational
Customer Authentication - Africa Operational
Customer Authentication - Europe Operational
3DS & Payment Authentication Operational
3DS ACS - US Operational
3DS ACS - Europe Operational
3DS ACS - Africa Operational
3DS Server - All Regions Operational
Scan to Pay - South Africa Operational
Authentication Advisor Operational
Authentication Advisor – US Operational
Authentication Advisor – Europe Operational
Authentication Advisor – Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Maintenance: 3DS ACS - US Sep 2, 2025 09:00-11:00 UTC

We will be performing scheduled maintenance on our US hosted ACS production environments on September 2, 2025, between 09:00 and 11:00 UTC. This work involves renewing security certificates to ensure continued system reliability and security.

No downtime is expected, but there may be brief interruptions to some transactions during this window.

If you notice any unusual behavior, please contact our Support team at support@entersekt.com.
Posted on Aug 18, 2025 - 20:31 UTC

Upcoming Maintenance: 3DS ACS - Africa Sep 2, 2025 20:00-22:00 UTC

We will be performing scheduled maintenance on our Africa hosted ACS production environments on September 2, 2025, between 20:00 and 22:00 UTC. This work involves renewing security certificates to ensure continued system reliability and security.

No downtime is expected, but there may be brief interruptions to some transactions during this window.

If you notice any unusual behavior, please contact our Support team at support@entersekt.com.
Posted on Aug 20, 2025 - 13:34 UTC
Aug 28, 2025

No incidents reported today.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025
Issue on ACS US - 23Aug2025
Resolved - The incident has been resolved and traffic is back to normal.
Aug 23, 01:58 UTC
Monitoring - A fix has been implemented and we are monitoring the traffic.
Aug 23, 01:54 UTC
Identified - The root cause of the issue has been identified and we are actively working on the fix.
Aug 23, 01:18 UTC
Investigating - We are currently investigating zero traffic in the AWS mACS US since 00:00 UTC on 23 August 2025.
Aug 23, 00:48 UTC
Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Degraded 3DS Authentication Performance in Europe Hosted Environment
Resolved - Entersekt's monitoring systems have detected issues processing consumer authentication (3DS) transactions in our Europe hosted environment from 13:52 until 13:57 UTC. This degradation has affected transaction success rates, with a noticeable increase in failures.​

Our engineering team is actively working to identify the root cause to prevent future recurrences, but rest assured we have since recovered from the incident and the system is currently stable.

Impact: Users may experience increased transaction failures, including statuses such as 'U' (Unavailable), 'Error', or 'Rejected'.​

Additional information can be shared upon request, please contact our support team at support@entersekt.com.
Aug 14, 14:58 UTC
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